PROCESSING TIME

• Orders are made and shipped based on "first come, first serve" basis.

• As these are custom made and detailed work, processing may take between 1 - 2 weeks. Please make sure you can wait before placing your order.

RETURNS and EXCHANGES

• WhimZNails are made to order, therefore we cannot accept any refunds, returns or exchanges due to sanitary reasons. Every set is custom-made and cannot be resold.

• WhimZNails is not responsible if you ordered incorrect nail sizes, please double check your order. If you are unsure with your nail measurements, please reach out at whimznails@gmail.com

• Should there be an international shipping import or custom fees, please note that these charges are the responsibility of the customer.

SHIPPING

• All orders are carefully packaged in bubble mailers, to make sure that no nails are damaged during shipping.

• Orders are shipped with tracking number.

• Shipping carrier may take about 1 - 2 weeks for US mails to arrive. For International shipping, it may take 2 - 4 weeks for mails to arrive.

• Please note that once orders are dropped off at the Post Office, I have no control over the delivery time and lost or stolen packages. You need to contact your local postal company responsible for delivering the package to claim a missing mail.

FAQ

How long do the nails stay on?

It is all about application. Make sure to follow full instructions on the card that is included in your set. I can wear my press-ons for 2 - 3 weeks without problems. Bring glue with you in case of emergency (if it unexpectedly pops out during an event!).

Are the nails reusable?

Yes! Depending on how you've worn and taken care of them, and if they are still in good shape once removed, gently buff the back of the nail to remove old excess glue and reapply as usual.

What if you are in-between sizes?

If you are in-between sizes, it is safer to go up a size (you can always gently file the sides of the press on nails for a better fit).

What's in the package?

Each set that you order comes with:

• Ten press on nails plus an application kit: includes a mini nail glue, nail buffer, cuticle pusher and an alcohol wipe.

• If you order more than 1 set in a single order, only one application kit will be included. If you would like or need a second application kit (as extra), please order the "extra application kit" on my listing.

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SIZING

Check any of my NAIL SET listings for Guides on How to Measure and Nail Chart Sizing.

Option 1 (highly recommended):

Purchase a sizing kit. My sizing kit includes 14 nail sizes in different shapes (e.g. oval) for you to try on and find the prefect fit. Sizes start from # 00 - 9 including half sizes (#'s 4.5, 5.5 and 6.5).

Option 2:

Measure your nails. Please be aware that there is more room for error when measuring your nails versus using a sizing kit, it could lead to ordering nails that don't correctly fit.

1. Place a clear tape over your nails and press down on both sides.

2. Use a pen to mark both sides of your nail at the widest points.

3. Remove tape from your nail and place it flat on the table.

4. Use a ruler to measure in mm.

5. Refer to size chart to find the nail size that fits you.

6. Leave your measurements at checkout in the custom section.

Have a question? Please don't hesitate to contact me.